Our services

The right service for your property.

Management for owners’ associations, landlords and commercial owners. Choose the service that fits your property and the responsibilities you want to delegate.

Overview

What a property manager does

A property manager handles the financial, technical and legal tasks of a building on behalf of its owners. Verto offers five services: HOA management, rental management, unit management, commercial property management, and sales and lettings. Every property is looked after by at least two property managers certified under § 26a of the German Condominium Act (WEG).

Which service you need depends on who owns the property and how it is used. An owners’ association needs HOA management, the owner of a whole rental building needs rental management, and the owner of a rented flat within an association needs unit management.

For owners’ associations

HOA management

HOA management covers the common property of an owners’ association: roof, façade, stairwell, heating, pipework, grounds and the shared accounts. We prepare and chair the annual owners’ meeting under § 24 WEG, take the minutes and keep the register of resolutions. For each financial year we prepare the budget, annual statement and asset report under § 28 WEG, and we implement resolutions, obtain quotes and supervise contractors.

Our technical team inspects the building and plans maintenance over several years, which determines the maintenance reserve. Owners and the advisory board can see the account, receipts and resolutions in the owner portal.

For landlords

Rental management

Rental management takes over the relationship with tenants for owners of apartment buildings and portfolios. We monitor rent payments, chase arrears and prepare the annual service-charge statement, which must reach tenants within twelve months of the end of the billing period (§ 556(3) BGB). We organise viewings, check applicants, prepare leases and hand over flats with a written report. Rent increases up to the local comparative rent under § 558 BGB are prepared with supporting evidence and within the applicable cap.

For individual flats

Unit management

Unit management is for owners who let one or more flats within an owners’ association. HOA management only covers the common property, so everything concerning your flat and your tenant stays with you unless you delegate it. We collect rent, deal with the tenant, handle changes of tenancy and repairs, and derive the tenant’s service-charge statement from the association’s annual statement. It suits investors and owners who live outside the region.

For commercial owners

Commercial property management

We manage offices, medical practices, warehouses and mixed-use buildings, including a medical centre with ten practices in Frankfurt and an office and warehouse property in Wiesbaden. In commercial leases the contract, not the residential Operating Costs Ordinance, decides which costs can be passed on, and leases longer than one year must be in writing (§ 550 BGB). For new buildings we track warranty periods for each trade: five years under the BGB, usually four under VOB/B. Our technical team is led by Benjamin Böcker, who previously ran the three ECB towers in Frankfurt.

Sales and lettings

Property sales and lettings

Our brokers sell and let residential and commercial property in Frankfurt, the Taunus and the wider Rhine-Main region, from flats and period buildings to apartment blocks and office space. On request we market discreetly, without a public listing, through our network of registered buyers. Because we also manage property, we know which documents buyers and banks expect, and management can continue with us after the sale.

In every service

What all our services have in common

Whichever service you choose, the same structure applies. At least two certified property managers know your property, one of them as your main contact. The technical team led by Benjamin Böcker assesses damage and plans maintenance, and the property accounting department led by Ralf Hennig, who has more than 30 years in property accounting, prepares statements and budgets. Documents, the account and the progress of each request are available in the owner portal.

Choosing a service

Which service fits your property?

If a building is divided into condominiums, the association needs HOA management. If one owner, family or company owns the whole building, rental management is the right choice. If you let a single flat within an association, choose unit management. Services can be combined, and the same property managers then handle every part. Fees are agreed as a fixed price per unit per month, and you receive a written proposal after a free initial consultation.

Frequently asked

Questions about our services

Do I need HOA management or rental management?

It depends on ownership. If the building is divided into condominiums, the association needs HOA management. If you own the whole building and let it, rental management fits.

Is HOA management enough if I let my flat?

No. HOA management only covers common property. Rent collection, the tenant’s service-charge statement and repairs inside the flat belong to unit management or stay with you.

Who will look after my property?

At least two property managers certified under § 26a WEG, more for large properties, together with our in-house technical team and property accounting department, both serving all our offices.

How are fees calculated?

We agree a fixed price per unit per month, based on the size, condition and technical installations of the property and the scope of service. Additional services are listed separately in the proposal.

Can I combine several services?

Yes. Common combinations are HOA management with unit management in the same building, or rental management with re-letting. The same property managers then handle every part, so you deal with one team.

Do you manage commercial property?

Yes. We manage offices, medical practices, warehouses and mixed-use buildings, including service charges under commercial leases, operator obligations and warranty tracking for new buildings.

Your next step

Let’s talk about your property.

Tell us where your property is and what you need. We will discuss the scope of service and the next steps with you.